A good place to start is talking to your GP who can refer you to local alcohol services. Alternatively you can contact one of the following organisations:


Drinkchat is a free service for anyone who is looking for information or advice about their own, or someone else’s, alcohol use. Our trained advisors are on hand to give you some confidential advice. You don’t even have to make a phonecall.

Chat with an advisor


Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else's.

The purpose of the Drinkline service is to offer free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else`s drinking regardless of the caller`s age, gender, sexuality, ethnicity or spirituality.

Free helpline: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)


A UK wide treatment agency, helping individuals, families and communities to manage the effects of drug and alcohol misuse.

Visit the Addaction website

Alcoholics Anonymous Great Britain

The British branch of this worldwide network, AA is an organisation of men and women who share their experience with each other hoping to solve their problems and help others to recover from alcoholism.

If you need help with a drinking problem you can contact Alcoholics Anonymous.

Free helpline: 0800 917 7650

Email helpline: help@aamail.org

Visit the UK Alcoholics Anonymous website


Al-Anon is worldwide and offers support and understanding to the families and friends of problem drinkers.

Confidential Helpline 0800 008 6811  (open 10am-10pm)

Visit the Al-Anon website

Alcohol Change

Provides general information about alcohol, and can help put you in touch with your nearest alcohol advice centre.

Visit the Alcohol Change website

NHS Choices

This site provides advice and information on alcohol and offers a database of support and treatment services
Visit the NHS Alcohol support services page


Information and advice for families of alcohol and drug users. The website has a list of local family support services.

Visit the AdFam website 

National Association for Children of Alcoholics (NACOA)

Information, advice and support to children of alcohol-dependent parents and people concerned with their welfare through a free and confidential telephone and email helpline. 

Free helpline: 0800 358 3456    

Email helpline: helpline@nacoa.org.uk
Visit the NACOA website

NACOA messageboards

NACOA have an online community created in support of people who have concerns about a parent's addiction.

Visit the NACOA  messageboards

Alcohol Focus Scotland

Scotland's national voluntary organisation. Provides information and advice on responsible drinking.

Call: 0141 572 6700

Visit the Alcohol Focus Scotland websiteTalk to Frank

National drugs awareness site for young people and parents/carers.

Visit the Talk to Frank website 


Provides confidential non-judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress, despair or suicide.  

Helpline: 116 123 (24hrs)

Email helpline: jo@samaritans.org (they try their hardest to get back to your email within 24 hours) 

Visit the Samaritans website